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WELCOME TO PENNY SCALLAN DESIGN®

Shipping & Delivery Information

We know you'll love our range of original designs as much as we do, so we know how important it is to get them to you quickly!
After placing an order on Penny Scallan Design we will usually dispatch it within 1 business day*. We will follow this up with an Order Confirmation email then a Dispatch Confirmation Email when your order has been dispatched.

We trust Australia Post to deliver our parcels within up to 10 working days.

If you need your parcel quickly – or simply can't contain your excitement – you can select 'Express Post' as a Shipping option at the checkout, which puts delivery time between 1-2* business days from when the order is dispatched.



Shipping & Handling Costs

Shipping Method Shipping & Handling Cost (Flat Rate) Estimated Time For Delivery
Standard Post $9.95 Flat Rate Up to 10 working days
Express Post $15.95 Flat Rate Within 1 - 2* working days

 

* Please Note: Express Post to WA or NT addresses can take up to 5 business days.



Suggested Delivery Times

Our warehouse ships from Geelong, Victoria. The below tables are an indication of expected delivery times provided by the Australia Post website.

 

Within Victoria:

Delivery AddressEstimated Delivery Time (Business Days)
Within the same or to an adjacent town 2 - 3 Days
To a metropolitan area 2 - 3 Days
To a rural/country location 3 - 4 Days



Interstate:

Delivery AddressEstimated Delivery Time (Business Days)
To Sydney, Canberra or Adelaide 3 - 4 Days
To Brisbane or Hobart 4 - 5 Days
To Perth or Darwin 5 - 7 Days


For other interstate locations, ask at your local Post Office.

Please Note: The timetables are guidelines only and based on reasonable expectations and experience. For delivery times between specific points, please ask at your local Post Office as local conditions can affect normal standards.




Order Tracking

Please contact us to get your tracking information once you have received your Dispatch Confirmation Email.



PO Box Delivery

Yes, we will deliver to PO Boxes.



What happens if I'm not home when the order is delivered?

When nobody is at the premises when an order is being delivered, Australia Post may find a safe place to leave it or the postie will leave a missed delivery notification with the details of where and when you can retrieve the parcel from the Post Office.

See the Australia Post website for more details.




* Please Note: During Sales and the Back To School period dispatch times may be slightly delayed due to the volume of orders we receive.